Continuity when managers change
A passport keeps agreed support available when reporting lines or teams change.
Workplace Adjustment Passport Software
A workplace adjustment passport is a record of an employee's agreed adjustments and working preferences that travels with them through the organisation.
What is a workplace adjustment passport?
When a manager changes, the employee can share the current passport where appropriate. The record helps the new manager understand what support has been agreed.
What is a reasonable adjustment passport?
Organisations use several terms for related records, including workplace adjustment passport, reasonable adjustment passport, disability passport, adjustments passport, workplace adjustments plan and workplace adjustments agreement. These terms are not legally defined or interchangeable in every context, and the Equality Act 2010 does not require a particular format.
Why employers use adjustment passports
Less repetition for employees
Employees can share an existing record rather than restarting the full explanation with each new manager.
A consistent organisational baseline
A shared format reduces reliance on informal arrangements and individual memory.
The limits of static PDF and Word passports
A static document records an outcome, but it does not show how a request was discussed or decided, track whether actions happened, flag a review date, or provide organisation-wide reporting. Documents can also become outdated or difficult to find.
Digital workplace adjustment passports
A digital passport is easier to access, share securely and update. It becomes more useful when connected to a workflow that manages requests, decisions, implementation and review.
Passport vs active adjustment management
A passport records agreed support. Active adjustment management structures the process behind that record: identifying a barrier, requesting support, discussing options, recording a decision, implementing actions and reviewing what works.
What happens when a manager changes?
Subject to role-based access and organisation configuration, an authorised new manager can use the relevant history of what was requested, discussed and agreed, including recorded rationale, to understand how the current support was reached.
Reviewing adjustments over time
Needs, roles and working environments change. TryMosaic supports scheduled reviews so the record can be revisited and updated instead of remaining a snapshot from one point in time.
Creating organisational consistency
Consistency does not mean identical outcomes. It means each request follows a clear process for discussion, decision and recording, while the individual facts are considered.
How TryMosaic goes beyond a static passport
- A living record of agreed adjustments and working preferences.
- A structured request, discussion and decision workflow.
- Recorded rationale and tracked implementation actions.
- Scheduled reviews and a timestamped audit trail.
- Appropriate HR oversight and aggregated, anonymised organisational reporting.
Learn about reasonable adjustment management software · See how TryMosaic works · Read the FAQ